Eligibility and pilot scope
The pilot is invite-only, U.S.-only, English-only, and for adults age 18 or older.
The intended pilot period is August 20, 2026 through January 1, 2027. An invitation does not guarantee admission, availability, or continuation of the service.
Reciprocal consent
A connection becomes active only after both people explicitly accept the same policy version. Each person may mute delivery privately or end the relationship. Do not invite someone without their permission or use Sylvy to harass, threaten, impersonate, exploit, or send unlawful content.
SMS terms
By opting in, you agree to receive recurring transactional and support SMS from Sylvy about your reciprocal connection. Frequency varies with configured cadence and human activity. Message and data rates may apply. Consent to SMS is not a condition of a purchase. Reply STOP to stop, START to resume after opting out, or HELP for support. Contact hi@sylvy.app.
Your words and other people's privacy
You keep responsibility for the words you submit and may share only content you have a right to share. Initial sharing uses the exact authored words and one confirmed reciprocal recipient. SMS providers, carriers, devices, screenshots, backups, and recipients may retain copies Sylvy cannot recall.
Availability and safety
Sylvy may pause invitations, sharing, or delivery for maintenance, security, safety, legal, provider, or operational reasons. Sylvy is not a crisis, emergency, medical, or monitoring service and does not guarantee immediate human review or automatic outreach. In the United States, call or text 988 for crisis support; call 911 for immediate danger or a medical emergency.
Privacy and ending use
The Privacy Notice explains the proposed data practices. You may end a connection or request account deletion, but Sylvy cannot recall copies already delivered outside its systems. Certain content-free consent, security, deletion, and legal records may be retained for a limited period.
Contact
One Big Canopy LLC, 344 Grove St, Unit #840, Jersey City, NJ 07302. Support is available from Sylvy Support at hi@sylvy.app during Monday–Friday, 9:00 a.m.–5:00 p.m. EST (UTC−05:00).